Frequently Asked Questions
Who can access the FWHC services?
We provide medical, counselling and health promotion services for women aged 16 and over living or working in Fremantle, East Fremantle, Melville, and Cockburn. Our inclusive space is welcoming to transgender, non-binary, intersex and femme-identifying members of the community.
Please call 9431 0500 if you have any further queries or wish to provide feedback on how we can make our services more suitable for you.
Can I book a medical appointment for general health reasons, not women’s health?
As a women’s health centre, our doctors are only eligible to see clients for women’s health reasons (including mental health). We expect all clients have a regular GP for general health concerns as FWHC is not a primary care provider.
For more information about our Medical Services, please click here or call Reception on 9431 0500.
How much will my medical appointment cost?
Please visit our Fees Page for information on costs. Call Reception on 9431 0500 if you have any further queries.
Do you provide abortion services?
Yes. We provide unplanned pregnancy management, including medical terminations of pregnancy.
Please visit our Unplanned Pregnancy Management Page or call us on 9431 0500 for a nurse to provide you with more information.
Do I need a referral to access your services?
No, you do not need a referral to access our medical services or counselling services. Visit our Contact Page to organise booking an appointment or for any further queries.
What is the process of getting an IUD inserted?
Clients who are wanting an IUD will be seen over three appointments.
The first appointment will be an IUD consult with one of our doctors. (Even if you have had an IUD consult at a different medical centre, an IUD consult is still required at FWHC.)
The second appointment is for the IUD insertion and is usually around a week after your first consult appointment.
The third appointment is a review appointment, usually 6 weeks after the second appointment.
Can I bring my child(ren) to my appointment?
You can bring your child(ren) to your appointment, provided you are comfortable discussing your health concerns in front of them and it is appropriate.
Please be aware that FWHC aims to be a safe and respectful place and therefore noises and disruptions in the Reception area are asked to be kept to a minimum.
On Wednesdays, we have a crèche with limited spots available. Please call 9431 0500 to reserve a spot in the crèche.
Can I bring my partner to my appointment?
For medical appointments, you are welcome to bring you partner for support provided you are comfortable discussing your health related concerns in front of them. Our medical staff may request to speak to clients individually.
For counselling, we only offer individual counselling appointments.
Do you accept walk-ins?
Our nurses provide a walk-in Sexually Transmitted Infection (STI) screening service Monday to Friday, 9am to 3pm. However, it is advisable to call ahead to confirm nurse availability before attending as nurse availability is not always guaranteed.
Our doctors and counsellors are available by appointment only.
Do I need to wear a face mask at your centre?
It is optional to wear a mask at Reception, in Medical Consult Rooms and for Counselling/Group Sessions. Surgical masks can be provided by FWHC at Reception.
If you have Covid-19 symptoms, call Reception on (08) 9431 0500 ASAP prior to your appointment or visit.
Visit our Covid-19 Conditions Page for more information.